Agents

An agent is a core building block of Calibrate. Agents can:

• Process voice conversations using Speech To Text (STT) and Text To Speech (TTS)
• Respond intelligently using LLM models following the instructions given to them
• Use tools for structured data extraction

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Quickstart

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Navigate to Agents

From the sidebar, click Agents to view your existing agents or create a new one.

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Create a new agent

Click the New agent button in the top right corner, fill the name of the agent and hit Create agent. Once ready, you’ll be taken to the agent page.

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Agent instructions

Fill out the System prompt field to define the context for the agent, the agent’s persona, how it is supposed to behave and any guidelines it should follow. Write clear instructions: For detailed guidance on writing effective system prompts, see ElevenLabs Prompting Guide and OpenAI Prompt Engineering Guide. Click Save in the top right to save your configuration.

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Configure providers

Select the Speech To Text (STT), Text To Speech (TTS) and LLM model/provider for the agent. Click Save in the top right to save your configuration.

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Add tools

Click Attach tool to enable structured outputs by the agent. See the Tools guide for how to create tools.

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Set up data extraction

Define fields for extracting structured data from conversations

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Add tests

Add tests to the agent to evaluate its performance. See the LLM Testing guide for how to create tests.

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Advanced Settings

Click Save in the top right to save your configuration.

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Next Steps