Creating a Tool
Navigate to Tools
From the sidebar, click Tools to view your existing tools.
Click “Add tool”
Click the Add tool button in the top right corner. A sidebar panel will open.
Configure the Tool
Add the name and description of the tool describing when to call it along with the parameters which define the structure of the output that the agent should return.
Save the Tool
Click Add tool to create the tool.
Inbuilt Tools
Some tools are built into the platform and enabled by default:| Tool | Description |
|---|---|
| End conversation | Allows the agent to end the call |