Tools

Tools extend your agents’ capabilities by enabling them to perform actions and produce structured outputs. There are two types of tools available:

• Webhook tools — Call external APIs or services to perform actions
• Structured output tools — Extract information from conversations in a defined format

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Navigate to Tools

From the sidebar, click Tools to view and manage your tools.

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Webhook Tools

Webhook tools allow agents to call external APIs or services to perform actions like sending notifications or querying databases.

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Create a Webhook Tool

Click Add webhook tool to open the configuration panel.

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Configure the Tool

Provide the following details: Name and Description Add a descriptive name and explain when the agent should call this tool. Request Configuration

• Method — Select HTTP method (GET, POST, PUT, PATCH, DELETE)
• URL — The webhook endpoint URL
• Response timeout — How long to wait before timing out (default: 20 seconds)

Headers (Optional) Define headers to include in the request. Query Parameters (Optional) Define parameters the LLM will collect and send as query strings. Body Parameters (Optional) Define the request body structure with a description and properties the LLM should collect. Click Add tool to save.

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Structured Output Tools

Structured output tools enable agents to extract information from conversations in a defined format, such as user names or order details.

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Create a Structured Output Tool

Click Add structured output tool to open the configuration panel.

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Configure the Tool

Provide the following details: Name and Description Add a descriptive name and explain when the agent should call this tool. Parameters Define the structure of data the agent should extract. For each parameter, specify:

• Data type — Boolean, Integer, Number, String, Object, or Array
• Name — The parameter identifier
• Required — Whether this field is mandatory
• Description — Detailed guidance for the LLM on what this parameter represents

Click Add param to add more parameters. Click Add tool to save.

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Inbuilt Tools

Some tools are built into the platform and enabled by default:

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Next Steps